Discover how your people can impact your ability to deliver on your brand promise. You know what you stand for and what your company promises, but how do you ensure that the message translates to customer experience?
Let us show you how to make your employees your best advertisement. Create a climate where everyone thrives, by building a culture where people truly walk the talk, proactively do what needs to be done and will offer discretionary effort to do what ought to be done.
What will you get:
• What employees really want
• What drives your business culture
• What employee engagement is and why it matters
• The cost of tolerating bad behaviour in the workplace
• Giving solution-focused feedback for innovation and improvement
• Team building strategies
• Preparing for change
This workshop is suitable for:
Business owners wanting to learn how to build a winning team and a brand-compatible culture within their business.
About the Presenters:
Bruce Manefield is a business and leadership coach and trainer for Rapport Leadership. His passion in life is educating people and organisations to improve capability and performance.
With a diverse career, Bruce started his working life as a business analyst and has held senior management roles including General Manager of the Value Group, CEO of Redicar, Executive Officer of Childcare NSW, Board Chair of KU Childrens Services and most recently, Board Chair of Gunawirra.
Bruce understands SME businesses and the unique challenges they face having previously been a business owner himself.
His collaborative leadership style and interpersonal skills gives him the ability to build rapport and trust allows him to engage employees at all levels within a business
Sue Tsigaros, CEO of Iris Group Coaching is recognised as a strategic thinking partner for senior leaders, a gifted and generous leadership coach and an inspiring speaker. Board-level business advisors and CEOs engage Sue to help build high-performing Executive teams and deliver a positive shift in staff engagement, wellbeing and organisational performance. She contributes extensive experience, knowledge and skill to her clients’ decision-making and development processes, built over an entrepreneurial, corporate sales and academic career spanning more than 30 years, as well as postgraduate qualifications in Coaching Psychology.